Frequently Asked Questions

Do you have a quantity discount?

We do not offer any volume discounts.  When customers order online, they are able to take advantage of a minimum order of 40 pins in one pin style.  Telephone orders require a minimum order of 60 pins.  Customers placing telephone orders have the option of ordering 3 different pin themes and may include earrings in their minimum order.  Any online order for less than 40 pins is considered an Individual Order rather than a Fundraising Order.  The price per pins is $16/each compared to $$7.60/each for fundraising purchases.

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Do I have to be a non profit to sell pins?

Anyone can use our jewelry as a fundraiser.  It's up to you to make the donation to the non profit of your choice when you resell Lucinda Pins. 

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Do I need a Non Profit tax number to order pins?

No tax ID numbers are required to place fundraising orders.  However if you are located in Maine a state sales tax of %5 will be charged to your order unless you provide a copy of a Maine State Sales Tax Exemption certificate to us.  All orders shipped outside Maine are not required to pay a State of Maine sales tax.

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Is there really a Lucinda?

Yes, and when you call, Lucinda just may answer the phone!  Find out more about Lucinda on the Fundraising Factory Blog.

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How long does it take to get my order?

Most orders are shipped via UPS within 2 business days after receipt.  Once it’s in UPS’s hands it can take up to 10 business to reach you depending on what zone you are in.

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Can you make a pin of our logo?

Yes! We customize pins.  Quantities and pricing are determined by project.  Please contact us for details. 

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Do I have to pay for my order in advance?

Yes.  All orders are prepaid and filled on a first come first served basis.

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What size are the pins?

The average size of the pins are 1 ½”X 1 1/2” 
Tie tack and miniatures are approximately 1"X 1". 

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What is a bail?

A bail is a versatile finding on the back of the pin.  It allows the pin to be worn attached to a necklace chain or as a pin.

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When I order pins on the website will I get the pins I see?

All the pins on our website are only examples of the themes available.  For fundraising orders expect to receive an assortment of the theme you choose.  An assortment includes various colors, shapes or sizes.  Individual orders can expect to receive a pin in the theme ordered but it will not likely be the pin shown on the website.  Colors and accesories will vary.

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